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Privacy and Cookie Policies

PRIVACY POLICY

The LIDEL Group is a Portuguese project dedicated to publishing technical and scientific books by Portuguese-speaking authors. Currently, the LIDEL Group is one of the leading national publishers of technical books and teaching Portuguese as a Foreign Language, in terms of the diversity of its offer, the quality of its products, its thematic content and its innovation, with a catalog of around 1,000 titles in Portuguese.

 
The LIDEL Group includes the imprints LIDEL, LIDEL Saúde e bem-estar, FCA, FCA Design, PACTOR, PACTOR Kids and ETEP, which are specialized in publishing books by Portuguese authors in a wide range of areas.
 
LIDEL Group, headquartered at Rua D. Estefânia, 183 r/c Dto, 1049-057 Lisboa - Portugal, guarantees its website visitors, www.lidel.pt, www.fca.pt and www.pactor.pt, respect for their privacy and the protection of their personal data.
 
Visiting its websites does not in itself imply the automatic collection of any personal data identifying the User. However, the use of contact forms may imply that users provide personal data. This "Privacy Policy", together with the "Cookies Policy", regulates the collecting and processing of personal data provided by Users, as well as the exercise of their rights in relation to this data, under the terms of the General Data Protection Regulation of the European Parliament and of the Council in force.

1. What data is processed? And for what purpose?
The LIDEL Group is responsible for collecting and processing the personal data of Users of its websites: www.lidel.pt, www.fca.pt, www.pactor.pt. By registering on the LIDEL Group websites, you consent to the collection and processing of your data by the LIDEL Group. The data collected is used exclusively for processing orders and communicating with our customers, statistical analysis and, in the case of newsletter subscriptions, for marketing purposes.
 
The personal data collected (identification data and contact request information) will be processed and stored in computerized form by the LIDEL Group to manage your contact requests and clarifications, in particular to respond to them. The data collected is essential for making contact, so all the data required must be provided, otherwise it will not be possible to respond to your contact request.
 
In any case of collection, the LIDEL Group assumes that the data collected has been entered by the data subject or that it has been authorized by the data subject, and that it is true, accurate and current.
 
2. To whom do we communicate personal data?
The LIDEL Group respects your data and does not pass it on to third parties and undertakes to keep it confidential.
 
The LIDEL Group may, however, communicate your personal data in compliance with a legal obligation, a decision by the National Data Protection Commission or a court order.
 
3. What are the user's rights?
The user has the right, at all times, to obtain confirmation from the LIDEL Group that his personal data is being processed, as well as access to it, and will be provided with a copy of the data in question if requested.
 
Users also have the right to rectify and erase their personal data at any time, as well as the right to limit or object to the processing of their data.
 
If the user requests the erasure of his data, the LIDEL Group will adopt all the necessary mechanisms to ensure that all data has been deleted.
 
The user may also request any additional information, in particular information on the purposes for which the data is processed and how long it is expected to be kept.
 
The user has the right to transmit his personal data which has provided to the LIDEL Group in a structured, commonly used and machine-readable format to another data controller. In these terms, the user may request, whenever technically possible and when legally applicable, the transmission of his personal data directly between the data controllers.
 
Users may exercise these rights via the "My Account" page or by writing to the LIDEL Group at the following email address: grupolidel.privacidade@lidel.pt.
 
If requests are manifestly unfounded or excessive, in particular due to their frequent nature, the LIDEL Group reserves the right to demand payment of a fee taking into account the administrative costs relating to the user's request or to refuse to comply with the request.

4. How long will personal data be kept?
The personal data collected will be kept for as long as is necessary for the purposes for which it was collected, after which it will be permanently deleted, or for as long as the data subject does not exercise their right to have it deleted.
 
Unregistered users will be free to browse the websites and will not be asked to provide any personal data. They may, however, if they wish, fill in the "Contact Form", in which case they will be asked for some personal data.
 
However, Users should be aware that some information about them may be collected, albeit anonymously, through automatic processes (such as cookies) as described below.
 
5. What security measures have been adopted?
The LIDEL Group makes every effort to protect users' personal data from unauthorized access via the Internet. To this end, it uses security systems, policies, rules and other procedures to ensure the protection of users' personal data, as well as to prevent unauthorized access to the data, its improper use, disclosure, loss or destruction.
 
It is, however, the user's responsibility to guarantee and ensure that the device in use is adequately protected against harmful software, computer viruses and worms. In addition, the users should be aware that without the adoption of appropriate security measures (e.g. secure browser configuration, up-to-date antivirus software, security barrier software and not using software of dubious origin), the risk of personal data and passwords being accessed by unauthorized third parties is increased.
 
However, it should be noted that whenever data is collected over open networks, such as the Internet, your data may circulate unsecured, with the risk of it being seen and used by unauthorized third parties.
 
6. Cookies
The LIDEL Group uses cookies on its websites. Cookies are files that are stored on your computer and improve the user experience on our websites. Placing cookies helps websites recognize your device the next time you visit, save your access data, or keep items in your shopping cart. These files do not pose any security risk, as they cannot contain viruses or be executed.
 
If you do not wish to receive cookies, you can configure your internet browser (Internet Explorer, Mozilla Firefox, Google Chrome, among others) to block or limit their use. However, you should bear in mind that this will make it more difficult to use the LIDEL Group websites optimally.
 
For more information, see the "Cookies Policy", which includes a description of the categories of cookies and information on how to manage cookies.
 
7. To lodge complaints
Whenever you consider that there has been a violation of the processing of your personal data, you have the right to lodge a complaint with the National Data Protection Commission or another competent supervisory authority in accordance with the law.
 
8. To submit questions and suggestions
If you have any doubts or questions about how the LIDEL Group processes your personal data, please send us your request for clarification by e-mail: grupolidel.privacidade@lidel.pt or by letter to Rua D. Estefânia, 183 r/c Dto, 1049-057 Lisboa - Portugal
 
9. Where can I find changes to the privacy policy?
The LIDEL Group may, at any time, without prior notice and with immediate effect, amend, add to or revoke, in whole or in part, this Privacy Policy.
 
Any changes will be immediately posted on this page.

Date last updated: 20/04/2023
 

 

COOKIE POLICY

 

1. What Cookies are
When you visit a website, it may store or collect information in your browser, mainly in the form of cookies. A cookie is an information file automatically placed on the hard drives of users' computers or mobile devices when they access certain websites. The cookie identifies the browsing program on the server, making it possible to store information on the server in order to improve Users' experiences.
 
The information collected relates to users' browsing preferences, namely the way in which users access and use the website and the region of the country from which they access it, among others, and as such does not include information that identifies users, but merely generic information. This information may be about you, your preferences or your device and is mainly used to make the website work as expected. The information does not usually identify you directly, but it can give you a more personalized web experience.
 
Most browsers are set to accept cookies, although it is possible to set your browser to refuse all cookies or to indicate when a cookie is being sent, as described below. Please note, however, that if you refuse cookies some features of the website may not work properly.
 
2. Why we use cookies
The LIDEL Group websites, www.lidel.pt, www.fca.pt and www.pactor.pt, use cookies in the terms described below and the LIDEL Group is the entity responsible for processing them.

The use of cookies aims to improve the performance of our websites and maximize your browsing experience, namely by allowing faster and more efficient browsing, eliminating the need to repeatedly enter the same information.

This "Cookies Policy" explains how we do this. In any case, if you have any questions about the terms of operation of the cookies used by the LIDEL Group, you can contact us at the following e-mail address: grupolidel.digital@lidel.pt

3. Our Cookies
 
Strictly necessary cookies
Always active
Performance cookies
Optional
Functionality cookies
Optional
Advertising cookies
Optional

4. Cookie management
As we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may affect your experience on the websites and the services we can offer. You can change your cookie settings at any time using the button below.
Change Settings

 

 
All browsers allow their users to accept, refuse or delete cookies, namely by selecting the appropriate settings in the browser. Please note, however, that disabling cookies may partially or totally affect your browsing experience. You can configure cookies in the "options" or "preferences" menu of your browser. To find out more about cookies, visit http://www.allaboutcookies.org, where you can find information on how to manage your settings for the various browser providers.
 
5. Changes
The LIDEL Group reserves the right, at any time, without prior notice and with immediate effect, to change, add, update or delete, partially or totally, this information on cookies. The list of cookies will be updated whenever necessary, as the functionalities or services made available through the LIDEL Group websites are modified. Without prejudice, during such update, it is possible that the list may no longer include certain cookies.
 
The user should check this page periodically to confirm whether any updates or changes have been made.
 
6. How to contact us
If you have any questions, comments or doubts about this "Cookies Policy" or other information about our websites, please contact us at grupolidel.digital@lidel.pt or by letter to Rua D. Estefânia, 183 r/c Dto, 1049-057 Lisboa - Portugal.

Date last updated: 22/04/2023

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LIDEL – Edições Técnicas, Lda. – Rua D. Estefânia, 183, R/c Dto. – 1049-057 Lisboa – Portugal

Desktop VersionLIDEL, 2024